Training & Coaching - Business & Interpersonal Skills
With our range of business and interpersonal skills training and coaching, we can help your employees aspire and develop their skill sets, which in turn will help the development of your business
Ensuring staff keep their skills and knowledge up-to-date and that they remain competent to perform their duties is vital for the success of a business. A comprehensive training programme benefits not only the business, but also its members of staff and its customers.
We provide bespoke in-house training for groups of 3 or more people and coaching for 1 to 2 people, that is both effective and inspirational.
We're licensed practitioners for Motivational Maps®, a powerful self assessment tool to identify key motivational factors, working traits and much more.
Management Development Programme
We're proud to have created our very own Management Development Programme and even prouder that it's been so well received. Contact us for a copy of the full management development programme.
The Management Development Programme is suitable for new and experienced members of staff, at all levels including senior management.
Whilst the management development programme consists of four core modules, there are also a number of additional modules that can be added to increase the breadth of topics covered. The programme can be delivered to groups or individuals and you can choose to include how ever many modules that you want to.
We can also customise each module, adapting it to suit your employees' needs exactly.
The four core modules are:
- Management & Leadership Fundamentals
- Leadership & Communication
- People & Performance
- Team Work & Motivation
Additional modules available include:
- HR Essentials for Non HR Managers
- Communication including Assertiveness & Transactional Analysis
- Time Management & Delegation
- Disciplinary Meetings
- Equality & Diversity
- Customer Care
Modules are up to half a day in length, enabling participants to still spend time in the workplace during the working day
Enjoyable and effective training
We pride ourselves on creating and delivering enjoyable and effective training and development and have an impressive track record of working with clients and their employees to improve productivity and efficiency. We find that many new clients come to us as referrals from other clients or business groups. All our training and coaching is bespoke and so ensures a perfect alignment with the specific needs of both the business and the employees who undertake it. Once we understand what a client is looking to achieve we put together a detailed training proposal.
Cost effective training and coaching
We believe our prices are very reasonable, for example a module of the Management Development Programme will cost only £80 per person when a group of 10 attend. If you only have a small number of staff you want to attend, it may be that coaching is a better option or alternatively we can try and find another company who also have just a small number of employees they want to train in that same topic.
Coaching costs from £275 for a half day session, with discounts available when 4 or more sessions are booked.
We realise that attending a training or coaching session is just the beginning of what can be a tough journey so in order to really encourage participants to stick with and work at the new techniques they've learned, we provide six months of support by phone or email.
We are more than happy to answer any queries they have, to recap on bits and pieces or give feedback on work they have prepared – almost anything that is needed to make sure the training or coaching we have delivered makes a really positive impact on productivity and effectiveness.
Our Training clients include housing associations, construction companies, charities, engineering firms, recruitment companies, accountancy firms, tele-marketing organisations and specialist hi-tech and IT companies.
Management & Leadership
- Introduction to Management
- Essential Skills for Supervisors
- Dealing with Performance Issues
- Conducting Disciplinary Meetings
- Delegation & Time Management
- HR Skills for Managers
- Equality & Diversity in the Workplace
- Interpersonal Skills
- Dealing with Difficult People at Work
- Presentation Skills
- Managing Change
- Key Communication Skills
- Life Positions and Improving Self Esteem
Sales & Service
- The Sales Call Cycle
- Providing Excellent Customer Service
- Handling Complaints Effectively
- Dealing with Difficult Customers
- Designing & Running Sales Campaigns
- Objection Handling